Work environment
Work environment, crowds and security checks
Plan personal safety, people flow and lawful checks in busy public settings.
Start with assignment and place
Clarify the authorised area, supervision, staffing, communications, emergency exits and known risks before duty begins.
Treat a crowd as a system
Density, direction, bottlenecks, mood and outside events change risk. Early information and open flows often work better than late intervention.
01ASSIGNMENT02AUTHORITY03PROPORTION04REPORT
Checks need clear authority
Security checks and searches need the right basis, purpose and respectful execution. Explain the process and handle findings under current procedure.
Report workplace hazards
Threats, incidents, equipment defects and unsafe routines should not become normal. Use the employer's and Police reporting routes.