Everyday texts
Read messages, emails and short letters
Identify sender, recipient, reason, time and requested response in everyday communication.
Map the people first
Identify who wrote the message and who receives it. Pronouns and requests make more sense once the roles are clear.
Find the reason
A message may apologise, change a plan, request information, complain or confirm an arrangement. The reason connects the details.
01PURPOSE02CLUE03EVIDENCE04ANSWER
Build a small time line
Write down the date of the message, the event date and any deadline separately. Words such as tomorrow depend on the message date.
Choose the required response
Look for questions, imperatives and contact instructions. The correct response should answer what the sender actually needs.