RUSHLABS · SUPPORT

App support

Help for RushLabs Exam Prep.

App reference: RushLabs Exam Prep

Paid downloads and redownloads

For a paid-download edition without in-app purchases, payment is handled by the store before installation. Included on-device learning has no additional subscription, in-app unlock, or daily study cap. To download the same app again, use the original Google Play or Apple account and the store's purchased-app list. These editions do not have an in-app Restore purchase button. The store handles purchase and redownload issues; never send support your payment details or purchase tokens.

Older subscription editions

This applies only if your installed edition offers Premium, Subscription Management, or Restore purchase controls. In that edition, choose Restore purchase and use the same Google Play or Apple account that made the original purchase. Manage an existing subscription through your store account.

Reset study progress

Study activity is local to your device. Clear the app’s storage in system settings or reinstall the app to remove local progress, bookmarks, and Lock Quiz preferences.

Lock Quiz is not appearing

Confirm that notifications are allowed, then enable Lock Quiz in the app. Question text on the lock screen is a separate privacy setting and remains off until you opt in.

Report a problem

Email RushLabs support and include the app reference shown above, device model, operating-system version, app version, and steps to reproduce. We normally acknowledge support requests within two business days. Do not include passwords, payment-card details, receipts, purchase tokens, or private documents.

Email support

Support email: june1012june@gmail.com

Exam content feedback

If a question appears ambiguous or outdated, include its question ID and a concise explanation. Do not copy or attach confidential exam questions.

RushLabs provides independent preparation software. Examination registration and fees are handled separately by the relevant examination administrator.